Privacy policy

At Bright Tech Supplies, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following types of personal information when you use our website or engage with us:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Business/practice name (if applicable)

  • Payment details (handled securely via third-party providers)

  • Browsing behaviour (via cookies and analytics tools)

2. How We Collect Information

We collect your personal information through:

  • Account registration or checkout forms

  • Contact or quote request forms

  • Email subscriptions

  • Browsing and purchase activity via cookies

  • Communication with our customer service team

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Provide support and respond to your inquiries

  • Send order updates and marketing emails (if subscribed)

  • Improve website performance and user experience

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your information. We may share your data with trusted third parties only for essential services, such as:

  • Payment gateways (e.g., Shopify Payments, PayPal)

  • Shipping and logistics partners

  • Email marketing services (e.g., Klaviyo, Mailchimp)

  • IT and technical support providers

All third parties are required to handle your data securely and in compliance with privacy laws.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Analyse website traffic

  • Improve functionality

  • Remember your preferences

  • Deliver targeted advertising (if applicable)

You can disable cookies in your browser settings at any time.

6. Your Rights

As an Australian customer, you have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or outdated data

  • Withdraw consent to marketing communications

  • Request deletion of your personal data (subject to legal obligations)

To request changes or removal, email us at: sales@brighttechsupplies.com.au

7. Data Security

We take appropriate security measures to protect your information against:

  • Unauthorised access

  • Accidental loss

  • Misuse or disclosure

All transactions are encrypted and processed through secure SSL technology.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with the date revised.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Bright Tech Supplies
Email: sales@brighttechsupplies.com.au
Phone: (042) 640 3660