Privacy policy

Privacy Policy

Bright Tech Supplies operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bright Tech Supplies is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment details, and payment confirmations.
  • Account information including your username, password, and settings.
  • Transaction information including the items you view, purchase, return, or exchange.
  • Communications including messages sent to customer support.
  • Device information including browser type, IP address, and device identifiers.
  • Usage information including how you interact with the website or services.

Personal Information Sources

  • Directly from you when you use the Services.
  • Automatically through the Services (e.g., via cookies and similar technologies).
  • From service providers who collect data on our behalf.
  • From business partners and third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels and tags) to analyze website traffic, improve your browsing experience, personalize content, and serve targeted advertisements. These tools may collect information about your device, browsing activity, and how you interact with our website. By using our website, you consent to the use of these technologies. You can manage your cookie preferences in your browser settings.

How We Use Your Personal Information

  • Provide, Tailor, and Improve Services: To process orders, fulfill returns, store preferences, and personalize your shopping experience.
  • Marketing and Advertising: To send promotional communications and display targeted ads.
  • Security and Fraud Prevention: To detect fraud, protect your account, and secure transactions.
  • Communication: To respond to inquiries and provide support.
  • Legal Compliance: To comply with applicable laws and enforce our policies.

How We Disclose Personal Information

We may share your personal information with:

  • Shopify and other vendors for IT, payment, and shipping services.
  • Marketing partners for advertising purposes.
  • Social platforms or integrations at your request.
  • Corporate affiliates and in the event of a business transaction.
  • Legal authorities as required by law or court order.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to operate the platform. Shopify may process your data in accordance with its own policies. For details, see the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

Third Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices or content. You should review their policies before submitting personal information.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. Parents may contact us to request deletion of a child’s data.

Security and Retention

We take security seriously, but no system is 100% secure. We retain personal information as long as needed to fulfil orders, comply with laws, or resolve disputes.

Your Rights and Choices

You may have the right to:

  • Access or know what data we hold about you
  • Request correction or deletion of your data
  • Receive a copy of your data (portability)
  • Opt out of promotional emails using the unsubscribe link

To exercise your rights, contact us using the details below. You may also designate an agent to make requests on your behalf.

Complaints

If you have concerns about how we handle your personal data, contact us first. You may also lodge a complaint with your local data protection authority if applicable.

International Transfers

We may transfer your data outside your country. Where required, we use recognized safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this policy from time to time. We will post changes on this page and update the date below.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Bright Tech Supplies
326/5 Bindon Place, Zetland, Sydney, NSW 2017
Phone: (02) 724 085 11
Email: info@brighttechsupplies.com.au

Last updated: July 26, 2025